Return Service Information
How to return a product that is unsatisfactory or defective:
If the product you ordered from us is not performing properly, or if you are experiencing any other problem with the item, you can contact the manufacturer directly.
- HCI Returns
- • For HCI Service Information & Contact, CLICK HERE
- LG Commercial Repair/Return Authorization (RA) Instructions
- • Your LG Healthcare/Commercial LED TVs have a 2 year warranty.
- • If a TV fails or is not working properly, please call the Repair Desk toll-free at (888) 865-3026 then 1, 1.
- • Please have the model and serial number of the TV available.
- PDi Return Authorization Form
- • For PDi Service Information & Contact, CLICK HERE
- For all other hospital-grade TV products please call us directly at (513) 732-0531. You may also contact us for help by clicking here.
*Adobe Acrobat Reader is required to view and print these return forms. If you do not have Acrobat installed on your computer, you may download it for free here.